Webb Fontaine said that it has implemented world-class technologies in the operations and services of some 14 regulatory agencies in the country.

This, he said, has redefined the operations of these grantee agencies as they transformed from manual to digital operations.

Webb Fontaine is a leading provider of trade facilitation solutions, powered by world-class technology including artificial intelligence.

The 14 regulatory agencies under its platform include; Nigerian Customs Services, National Agency for Food and Drug Administration and Control (NAFDAC), Nigeria Standard Organization (SON), among others.

Speaking in an exclusive interview with LEADERSHIP recently, its managing director/CEO Alioune Ciss said the company has also made inroads into the private sector as many trade groups have signed up for its solutions.

Stating that the company’s mission is to simplify the work of governments, businesses and citizens worldwide by providing Customs Solutions technology and know-how, he added that the firm specializes in improving government services through systems e-government, business process reengineering, and cutting-edge information technologies.

We provide a comprehensive suite of Electronic Government software products, Electronic Single Window portals, Customs automation, information technology, telecommunications and infrastructure for Customs Systems services, he stressed.

According to him, “since 2006, when we started working in Nigeria, we have moved the operations of some of the agencies and beneficiary groups, especially customs, from manual to digital, and this has improved their operations to better serve their clients in a perfect way

“In addition to our foray into government, we also have some commercial groups using it in the private sector. Thus, it ranges from the agents that go to the shipping lines to the operators of container terminals. I think we have over 3,000 people going online every day to work online with their businesses through our platforms.”

Promising that the company would also like to increase its presence not only by working with governments and regulatory agencies, but also by providing separate services to individuals and businesses, he noted that, “this, we have already started. We are always in this state of mind looking for new ways of doing business, providing the best services to people, governments and sectoral players”.

In the next five years, he said, Webb Fontaine would be doubling or tripling its staff strength after so much expansion in its services.

“Currently, we have about 900 employees at Webb Fontaine, and over the next five years we will double or triple the number of people working for us, with the majority of those people working in research development of new applications.”